Privacy Policy

Effective Date: 4.29.2026
001 A HERS Provider respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Property address

  • Project details related to HERS ratings or energy consulting

  • Information submitted through contact forms, scheduling tools, phone calls, email, or text messaging

We may also collect limited technical information such as website usage data through cookies or analytics tools.

How We Use Personal Information

We use personal information to:

  • Respond to inquiries

  • Provide HERS rating and consulting services

  • Schedule appointments and send reminders

  • Send service-related updates and project communications

  • Provide customer support

  • Process invoices and maintain records

  • Improve our website and services

  • Send SMS messages when you have opted in

SMS Communications

If you opt in to receive text messages from 001 A HERS Provider, you may receive conversational messages related to:

  • Appointment scheduling and reminders

  • Project updates

  • Service coordination

  • Account notifications

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Personal Information

We do not sell or rent personal information.

We may share information only as necessary with service providers that help us operate our business, such as:

  • Scheduling platforms

  • Payment processors

  • Email and communications providers

  • Program administrators related to incentive or rebate applications, when authorized by you

  • Legal or regulatory authorities when required by law

Data Security

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

  • Request access to your personal information

  • Request corrections

  • Request deletion where applicable

  • Opt out of SMS communications at any time by replying STOP

Cookies and Analytics

Our website may use cookies or analytics tools to improve user experience and website performance.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

001 A HERS Provider
Email: lake@001ahersprovider.com
Website: https://www.001ahersprovider.com
Phone: 508.413.2776